CUSTOMER INFORMATION
Terms and Conditions
The terms that apply when you shop with Dravytal.
Store operator
This store is operated by dravytal under the Dravytal brand. Our address is 3 Allée Henri De Navarre, 64320 Idron, France. Contact: [email protected].
Products & prices
Prices are shown in USD. Product pages describe the relevant material, dimensions, color options and care information. Please review your chosen product and color before submitting a purchase request. Product color appearance can vary with screen settings and lighting. The checkout shows the applicable price, shipping, tax and total before you authorize payment.
Payment authorization
By submitting a payment request, you authorize the stated total using your selected payment method and confirm that you are authorized to use it. Any payment is subject to successful processing by the applicable payment service.
Order acceptance
Submitting a purchase request does not by itself establish that payment has completed or that an order has been accepted. Where an order is accepted, the order confirmation identifies the accepted order details. Contact us with any questions about the status of a purchase request.
Shipping & delivery
Shipping destinations, handling time, transit estimates, the fixed order cutoff and shipping charges are described in our Shipping Policy. Delivery times are estimates rather than guarantees.
Returns & refunds
Our Return & Refund Policy sets out the 30-day return window, item conditions, authorization process, return destination, shipping responsibilities and refund processing time. These terms do not limit rights that cannot be excluded under applicable law.
Using this site
Please provide accurate contact and address information, and use the website lawfully. Do not interfere with its operation or misuse its content.
Contact
For product, order, delivery or policy assistance, email [email protected].
Questions? [email protected]